1. Scope of These Terms
These Terms apply to visitors, customers, purchasers, and other users of hajkby.com.
They govern website access, product purchases, order processing, payments, shipping, returns, promotions, and customer service interactions.
You may use the website only for lawful purposes and must not misuse, interfere with, or attempt unauthorized access to the website or related systems.
2. Product Information
We make reasonable efforts to provide accurate product descriptions, images, colors, specifications, and other relevant information.
However, product appearance may vary due to screen settings, photography, lighting, packaging updates, or reasonable manufacturing differences.
We reserve the right to correct obvious errors, update product information, or make reasonable product presentation changes where necessary.
3. Orders and Acceptance
Submitting an order through hajkby.com constitutes an offer to purchase the selected products.
Receiving an order confirmation does not necessarily mean that the order has been finally accepted or shipped.
Orders may be reviewed for:
Payment authorization
Product availability
Address accuracy
Fraud prevention
Shipping eligibility
We may decline or cancel an order where reasonably necessary.
4. Prices, Taxes, and Payment
Product prices are displayed in the currency shown on the website or checkout page.
Applicable shipping charges, taxes, discounts, and total order amounts will be displayed before checkout is completed where applicable.
Available payment methods will be shown during checkout.
Banks or payment providers may apply authorization holds, conversion fees, foreign transaction fees, or other charges that are outside our control.
5. Shipping and Delivery
Shipping methods and available delivery options may vary depending on destination, product availability, logistics providers, and other operational factors.
Delivery dates and timeframes are estimates unless expressly stated otherwise.
Carrier delays, customs processing, weather, holidays, remote locations, and other circumstances outside our reasonable control may affect delivery.
For full details, please review our Shipping Policy.
6. Returns, Refunds, and Cancellations
Eligible returns and refunds are governed by our Return Policy.
Please contact us before sending any product back so that we can provide the correct return instructions.
If you wish to cancel an order, contact us as soon as possible.
Cancellation cannot be guaranteed once an order has entered processing, packing, fulfillment, shipment preparation, or dispatch.
7. Promotions and Discount Codes
From time to time, Hajkby may offer promotional pricing, discount codes, free shipping, bundles, or other special offers.
Promotions may be subject to:
Expiration dates
Minimum purchase requirements
Product exclusions
Geographic limitations
Usage restrictions
Unless otherwise stated, promotional offers may not be combined.
Discounts generally cannot be applied retroactively after an order has already been completed.
8. Personal Use and Prohibited Conduct
Products sold through hajkby.com are generally intended for personal consumer use unless otherwise stated.
You must not use the website to:
Commit fraud
Submit false information
Violate applicable law
Introduce malicious software
Interfere with website security
Abuse promotions
Infringe intellectual property rights
Engage in unauthorized resale or commercial exploitation
We may restrict or terminate access where misuse is reasonably suspected.
9. Liability, Privacy, and Third-Party Services
To the fullest extent permitted by applicable law, Hajkby and its operating company will not be responsible for indirect, incidental, special, or consequential losses where such liability may lawfully be excluded.
Nothing in these Terms limits mandatory consumer rights.
Our website may use third-party services such as Shopify, payment providers, logistics companies, analytics tools, and other service providers.
Personal information is handled in accordance with our Privacy Policy.
10. Changes and Contact Information
We may update these Terms from time to time to reflect changes to our website, products, services, business operations, or legal requirements.
The latest version will be posted on hajkby.com.
For questions regarding these Terms, your order, or our store, please contact:
Store Brand: HAJKBY
Operating Entity: Inner Mongolia Fanke Technology Co., Ltd.
Registered Address: 6th Floor, Building 5, Area E, Shui'an Xiaozhen, Yingxin Road Subdistrict, Xincheng District, Hohhot, Inner Mongolia Autonomous Region, China
Customer Service Email: service@hajkby.com
Customer Service Phone:1-800-356-5120
Phone Support Hours: 9:00 AM–6:00 PM PDT