These Terms of Service govern your use of hajkby.com and purchases made from Hajkby, operated by Inner Mongolia Fanke Technology Co., Ltd.
By accessing this website or placing an order, you agree to these Terms and the policies referenced on the site.
1. Website Use
You may use this website only for lawful purposes.
You must not misuse the website, submit false information, interfere with security, introduce harmful code, commit fraud, or infringe intellectual property rights.
We may restrict access where misuse is reasonably suspected.
2. Product Information
We make reasonable efforts to provide accurate product descriptions, images, colors, specifications, and other information.
However, product appearance may vary because of lighting, screen settings, photography, packaging updates, or manufacturing differences.
We may correct obvious errors or update product information when necessary.
3. Orders and Availability
All products are subject to availability.
Submitting an order does not guarantee acceptance. Orders may be reviewed for payment authorization, product availability, shipping information, and fraud prevention.
If an item becomes unavailable, we may cancel the affected item and issue an applicable refund.
4. Prices and Payment
Prices shown on hajkby.com may change before an order is submitted.
Available payment methods will be displayed during checkout.
Banks or payment providers may apply authorization checks, currency conversion, or other transaction fees.
Do not send full card numbers, CVV codes, passwords, or verification codes by email.
5. Shipping
Shipping methods, charges, and delivery information will be shown where applicable during checkout.
Delivery estimates are not guaranteed and may be affected by carrier operations, customs, weather, holidays, or other circumstances outside our reasonable control.
Please review our Shipping Policy for more information.
6. Returns, Refunds, and Cancellations
Eligible returns and refunds are governed by our Return Policy.
Please contact us before sending any item back.
If you need to cancel an order, contact us as soon as possible. Cancellation cannot be guaranteed once processing, packing, fulfillment, or shipment preparation has begun.
7. Promotions and Discount Codes
Promotions and discount codes may be subject to expiration dates, product exclusions, minimum purchase requirements, usage limits, or other conditions.
Unless otherwise stated, promotional offers may not be combined.
Discounts generally cannot be added after an order has been completed.
8. Intellectual Property and Third-Party Services
Website content, including branding, text, images, graphics, and design elements, may be owned by or licensed to the applicable rights holder.
You may not reproduce or commercially use website content without permission.
Our website may also use third-party services such as Shopify, payment providers, logistics companies, and analytics services, which may have their own terms and policies.
9. Liability and Privacy
To the fullest extent permitted by applicable law, Hajkby and its operating company will not be liable for indirect, incidental, special, or consequential losses where such liability may lawfully be excluded.
Nothing in these Terms limits mandatory consumer rights.
Personal information is handled in accordance with our Privacy Policy.
10. Changes and Contact Information
We may update these Terms from time to time to reflect changes to our business, website, services, or legal requirements.
The latest version will be posted on hajkby.com.
For questions regarding these Terms, orders, or our store, please contact:
Store Brand: HAJKBY
Operating Entity: Inner Mongolia Fanke Technology Co., Ltd.
Registered Address: 6th Floor, Building 5, Area E, Shui'an Xiaozhen, Yingxin Road Subdistrict, Xincheng District, Hohhot, Inner Mongolia Autonomous Region, China
Customer Service Email: service@hajkby.com
Customer Service Phone:1-800-356-5120
Phone Support Hours: 9:00 AM–6:00 PM PDT